Contact information

CONTACT INFORMATION

Urban Glow is committed to providing clear and accessible customer support.

For questions about products, orders, shipping, tracking, returns, refunds or privacy, contact us using the information below.

Business name: Urban Glow
Website: urbanglowco.co
Email: llcurbanglow@gmail.com
Phone: +1 302-212-4368
Business address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States

We aim to respond to customer enquiries within two business days.

RETURNS

Do not send returns to our registered business address or to the address shown on the original parcel unless we specifically instruct you to do so.

To request a return, contact llcurbanglow@gmail.com with your order number and reason for the request. Approved returns will receive separate instructions and the appropriate return address.

PRIVACY REQUESTS

For privacy questions, access or correction requests, or complaints about the handling of personal information, contact llcurbanglow@gmail.com with “Privacy Request” in the subject line.